Why I’m Cancelling my EasyPay Xpress MetroCard

Less than two months ago, I signed up for a Pay-Per-Ride Easy Pay Xpress Metro Card.

It was nearly impossible to sign-up for it (the website is not supported with Safari, and you can’t get it through a Station Agent or any MetroCard Vending Machines).

After answering tons of security questions and entering two credit cards, my application for the passport EasyPay card was in! Two weeks later, it came in the mail, nice and shiny in a Gold scheme.

Overall, the look of the card is extremely sleek, and looks good in a wallet. However, I immediately had issues with the card.

Screen Shot 2017-11-27 at 12.58.11 PM

At various turnstiles, the card would refuse to work, something that I’ve had happen on cards before, however simply going to the station agent and reporting the problem is not a possibility here. With the EasyPay Xpress, you can only get a new card in the mail, which takes 3 to 4 weeks.

Additionally, while I’m not a huge fan of going to a Station Agent to re-fill my MetroCard, I do lose that tangible aspect of seeing my card or cash get taken away, and I really don’t feel like I’ve given the MTA any of my money, which is a feeling I don’t like.

The feeling of an in-person transaction is important to me, and it helps me manage my money considerably better.

So, while I don’t hate the EasyPay MetroCard, I certainly don’t think it’s for me. I’m going to go back to the old fashioned MetroCard for now, and will bid adieu to my EasyPay card. While EasyPay might be the Easy Way, with money, sometimes I don’t want things to be so Easy.


Author: Niko Goutakolis

I’ve been writing about the Orange & Blue since 2013 on MetsPlus.com, and I can be found talking about Baseball, Transit and Aviation on Twitter and Instagram @NikoMetsPlus.

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